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• SD02

  Negotiation Skills

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• SD03

  Advanced Public Speaking and Presentation Skills

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• SD04

  Building and Using Competency Frameworks

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• SD05

  Business Process Re-engineering

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• SD06

  Call Centre & Help Desk Management

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• SD07

  Communication, Assertiveness & Negotiation Skills

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• SD08

  Creative Problem Solving and Decision Making

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• SD09

  Creative Thinking Techniques

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• SD10

  Effective Communications Skills

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• SD15

  Neuro Linguistic Programming

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• SD11

  Emotional Intelligence

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• SD12

  Facilitating Meetings

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• SD13

  Key Managerial Skills for New Managers and Supervisors

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• SD14

  Lateral Thinking

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• SD17

  Positive People Skills

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• SD18

  Self-Development Workshop

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